Graduate Business Development Representative (BDR)

About the Role

incident.io is seeking purposeful, high-potential individuals for a Graduate Business Development Representative (BDR) role, serving as an entry point into tech sales. This position is part of a 3-month paid Sales Academy program designed to train individuals with no prior sales experience. The goal is to convert participants to permanent BDR roles upon successful completion of the academy, launching a high-trajectory career within incident.io.

Key Responsibilities

• Participate in a 3-month Sales Academy program.
• Learn to research prospects, conduct cold calling, write effective outreach, and handle objections.
• Understand the incident.io product, target customers, and value proposition.
• Engage in daily practice, homework, and coaching from sales leaders and tenured sellers.
• Work on live accounts as a Business Development Rep (BDR).
• Make calls and send outreach to book meetings, contributing to the sales pipeline.
• Develop the ability to conduct a cold call with a CTO.

Requirements & Tech Stack

• No prior sales experience required; focus on raw ingredients and potential.
• Resilience; ability to brush off rejection and perform under pressure.
• Curiosity about people and customer pain points.
• Willingness to embrace coaching and feedback for improvement.
• Comfort with phone-based communication and talking to strangers.
• Desire to learn and grow alongside a cohort.
• Role is based in the San Francisco office, requiring 5 days per week in-office attendance.

Qualifications

• May be a new grad, career switcher (e.g., teaching, military, sport, performing arts), or from traditional sales backgrounds (retail, door-to-door, events, fundraising).
• Demonstrates a strong desire and clear reasoning for entering tech sales.
• Eager to learn and develop new skills.
• The phone does not scare you.
• Enjoys learning collaboratively with a cohort.

Additional Information

• Sales Academy Duration: 3 months.
• Start Date: January 2027 (first cohort).
• Application Deadline: December 1st (for January 2027 cohort).
• Hiring for April 2027 cohort begins January 4th.
• Compensation: $75K.
• This is a temporary role with the goal of converting to a permanent position.
• Employee benefits are available upon conversion to a permanent role.
• Relocation assistance is not provided.
• Interview Process:
• Stage 1: Application & aptitude assessment (LinkedIn profile submission followed by an email link for a 25-minute assessment).
• Stage 2: On-site interview (half-day with the sales team in San Francisco).
• Stage 3: Offer.