System Engineer

Key Responsibilities

• Deploy OS, configure network, and join to domain.
• Execute end point and server security patches as per the process, i.e., monthly patch cycles and verify patch logs, where required.
• Resolve all ISD tickets within SLA and update the relevant records accurately.
• Configure infra components (Systems, servers, VPN, access, etc.).
• Provide evidence and logs as required.
• Update tickets and logs in ISD tool.
• Maintain configuration, access, and incident logs.
• Update ISMS Documents.
• Monitor backup jobs and test restores.
• Track AMC due dates and coordinate vendor visits.
• Troubleshoot hardware/network/server incidents.
• Engage vendor for parts replacement or escalations.
• Attend mandatory tech training.
• Deploy infra components as per design.
• Provide technical inputs and task status.
• Maintain asset records and decommission old equipment.
• Suggest process improvements.