Owner

About the Role

The Owner role at Lenscaravan.com is a full-time, on-site position based in Delhi, India.

Key Responsibilities

• Oversee overall business operations, including sales, vendor management, inventory control, and financial planning.
• Set and execute business strategy.
• Supervise staff.
• Ensure excellent customer service.
• Monitor performance metrics across online and offline channels.
• Coordinate marketing initiatives.
• Maintain relationships with suppliers and partners.
• Ensure compliance with local regulations and industry standards.
• Identify growth opportunities.
• Manage budgets and cash flow.
• Make key decisions to support sustainable business development.

Requirements & Tech Stack

• Comfort with basic technology tools and platforms used for online sales, customer management, and business administration.

Qualifications

• Strong business management and leadership skills, including experience overseeing daily operations and guiding teams.
• Knowledge of retail or e-commerce, preferably in consumer products or eyewear, with an understanding of sales, inventory, and customer service processes.
• Financial acumen, including budgeting, basic accounting, and cash flow management, with the ability to interpret business performance data.
• Ability to develop and implement marketing and branding strategies, including digital and local marketing initiatives.
• Excellent communication, negotiation, and relationship-building skills for working with customers, staff, suppliers, and partners.
• Problem-solving mindset, strong organizational skills, and the capacity to make decisions in a fast-paced environment.
• Bachelor’s degree in Business, Commerce, Management, or a related field is preferred; relevant entrepreneurial or management experience is highly valued.