Sales Associate

About Us

Quality of Life Group, a 501(c)(3) not-for-profit organization, develops aging services programs. Its education arm, Lead Your Life Institute, offers continuing education approved by the National Association of Long Term Care Administrator Boards (NAB/NCERS) for nursing home and long-term care administrators.

Role Description

The Sales Associate is a contract, hybrid role based in West Covina, CA, with work-from-home flexibility. This role drives enrollment in Lead Your Life Institute's NAB-approved CE courses.

Key Responsibilities

• Identify and contact prospective learners and organizational buyers, including skilled nursing facilities, multi-facility operators, assisted living and RCFE providers, state and regional long-term care associations, AIT preceptors, and administrator licensure programs.
• Conduct outreach through calls, email, LinkedIn, and in-person visits; present course content, CE hours, delivery formats, and pricing.
• Promote group enrollment and organizational training packages for administrator teams and corporate training departments.
• Represent the Institute at industry conferences, association meetings, and local events.
• Help develop sales materials such as course flyers, proposals, email campaigns, and promotional code offers.
• Track leads, enrollments, and follow-ups in the CRM or sales records; report weekly on pipeline and results.
• Work with the program and course platform teams to share learner feedback and align outreach with course launches and NAB renewal deadlines.

Requirements & Tech Stack

• Outreach, relationship-building, and sales, business development, or enrollment experience.
• Strong verbal, written, and presentation skills.
• Good organization and time management.
• Comfortable working in a hybrid environment.
• Proficiency with email, spreadsheets, and online meeting platforms.
• Willingness to learn CRM and learning-platform tools.
• Professionalism, integrity, and commitment to the mission of a 501(c)(3) nonprofit.

Qualifications

• Proven experience in outreach, relationship-building, and sales, business development, or enrollment, preferably in healthcare, long-term care, or professional education.
• Strong verbal, written, and presentation skills, with comfort speaking with administrators, executives, and association leaders.
• Good organization and time management; able to manage a pipeline and follow up consistently.
• Comfortable working in a hybrid environment, both in person in West Covina and independently from home.
• Proficiency with email, spreadsheets, and online meeting platforms; willingness to learn CRM and learning-platform tools.
• Professionalism, integrity, and commitment to the mission of a 501(c)(3) nonprofit.

Preferred

• Familiarity with skilled nursing, long-term care administration, NHA licensure, or continuing education requirements.
• Existing network among long-term care operators or associations.
• Coursework or a degree in business, communications, healthcare administration, gerontology, or a related field.