Payroll Compliance Specialist
Republic Services
About The Role
The Payroll Compliance Specialist is responsible for providing administrative support to the Payroll Compliance team. This role involves triaging Service Now tickets and managing submissions for employee details related to monthly health & welfare and pension payments. The incumbent will also handle mass union benefit deduction changes within the payroll system and prepare weekly Union 401K and Supplemental Benefits reporting for payment processing and submission to third-party trusts. This position supports employees represented by Collective Bargaining Agreements.
Key Responsibilities
- Run reports in Workday to obtain employee union 401K, AFLAC, and other voluntary benefit deductions for weekly reporting and payment upload to Accounts Payable.
- Create union medical deductions manually or via mass upload in Workday, based on CBA language or renewal.
- Remit employee details for monthly health & welfare and pension payments according to third-party submission instructions.
- Review, respond to, or assign Service Now tickets routed to the union benefits teams.
- Collaborate with HR Management, Business Unit Finance Staff, HRIS, Field Management, and representatives at union third-party trusts to address union benefit questions or forward them to the applicable Union Benefits Administrator.
- Assist the Payroll Compliance Analyst with running payroll reports, collecting documents, and uploading data for union audits.
- Perform other job-related duties as assigned or apparent.
Requirements & Tech Stack
- Experience with Service Now or other customer service ticketing systems.
- Intermediate to Advanced level of Excel, with emphasis on pivot tables, VLOOKUP/XLOOKUP, and data queries.
- Knowledge of State and Local payroll laws.
Qualifications
- Understanding of Collective Bargaining Agreement (CBA) language and interpretation.
- Strong organizational, communication, and customer service skills.
- Experience with payroll processing or benefits administration.
- Ability to maintain focus and attention to detail.
- Experience with DOL Fair Labor Standards Act (FLSA) and Regular Rate of Pay calculation.
This position is a hybrid role based at Republic Services' headquarters in Phoenix, AZ, requiring 4 days onsite and 1 day remote. It is not eligible for fully remote work or sponsorship.