Customer Relations Associate
Franklin Water Treatment
Fort Wayne, IN0–3 yrs4m agovia LinkedIn
Job Title: Customer Relations Associate
Company: Franklin Water Treatment
About the Role
Join Franklin Water Treatment, a Division of Franklin Electric, as a Customer Relations Associate. This role represents our commitment to exceptional service and support for our clients. We seek a dedicated professional passionate about building strong relationships and providing top-tier customer service in water treatment solutions.
Key Responsibilities
- Deliver exceptional service and support to clients.
- Represent the company's commitment to excellence.
- Contribute to the team's success.
Requirements & Tech Stack
- High school diploma or GED (required)
- 0-3 years of relevant experience or training in customer service or a related field (preferred)
- Strong communication skills
- Ability to multitask, stay organized, and work under pressure
- High attention to detail
- Strong critical thinking and problem-solving skills
- Proficiency in Microsoft Office
- Good attendance record
Company Values & Benefits
- Generous paid time off & holidays
- Health, dental, vision, and life insurance
- Paid parental leave
- 401(k) Plan with company match & service contributions
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Opportunities for training and career growth
- Health & wellness programs
- Employee discount program