Registered Client Associate
RBC
Palm Beach Gardens, FL0–2 yrs2h agovia LinkedIn
About the Role
Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes and prepare correspondence in a fast paced, professional and collaborative environment.
Key Responsibilities
- Build and maintain professional relationships with clients by assisting them and answering account questions.
- Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
- Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
- Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH’s in a timely manner.
- Maintain confidentiality in accordance with RBC’s Code of Conduct.
Requirements & Tech Stack
- Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire
- Bachelor’s degree or job-related experience
- Strong soft skills including verbal and written communication, people skills, organizational skills, and client service skills
- Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
- Ability to adapt to a rapidly changing business and technology environment
Qualifications
- Current FINRA registrations
- Financial services experience
Job Skills
- Customer Service
- Data Entry
- Data Gathering Analysis
- Desktop Tools
- Group Problem Solving
- Interpersonal Relationships
- Knowledge Organization
- Teamwork
- Time Management
- Word Processing Software