Clinical Research Coordinator

About the Role

The Division of Internal Medicine (DGIM) at the Massachusetts General Hospital (MGH) is hiring a Clinical Research Coordinator to support multi-year clinical research studies. This role involves independent work under the general supervision of the study Principal Investigator and Senior Program Manager.

Key Responsibilities

• Provides assistance on clinical research studies, including recruiting, evaluating, and consenting patients.
• Collects and organizes patient data.
• Schedules patients for study visits.
• Performs clinical tests such as phlebotomy, EKGs.
• Maintains and updates data generated by the study.
• Reviews proposals for compliance with sponsor and organizational guidelines.
• Verifies that all sponsor requirements are met.
• Recruits patients for clinical trials and conducts phone interviews.
• Verifies the accuracy of study forms and updates them per protocol.
• Prepares data for analysis and data entry.
• Documents patient visits and procedures.
• Assists with regulatory binders and QA/QC Procedures.
• Assists with interviewing study subjects.
• Assists with study regulator submissions.
• Manages patient scheduling and recruitment.
• Oversees all subject-oriented study procedures, such as administration of questionnaires.
• Monitors adverse events.
• Handles administrative duties related to study protocol operations.
• Manages database and performs quality assurance.
• Verifies participant eligibility.
• Recruits participants for study participation and obtains informed consent.
• Sends and tracks participant remuneration (e.g., gift cards).
• Performs data collection (focus group or qualitative interviews, self-report surveys, biological data) and data quality assurance checks.
• Designs data collection instruments and maintains study data using REDCap (Research Electronic Data Capture) or other programs.
• Prepares study reports and Institutional Review Board (IRB) documentation.
• Corresponds with the IRB and other regulatory groups.
• Assists with preparation of manuscripts, grants, and conference presentations.
• Works with undergraduate research interns.
• Provides general administrative support.

Requirements & Tech Stack

• Bachelor's Degree in a Related Field of Study (experience may be accepted in lieu of a degree).
• Computer literacy.
• Working knowledge of clinical research protocols.
• Proficiency in Microsoft Office.
• Experience in data analysis software (e.g., SPSS, NVivo) and skills in statistical programming are beneficial but not mandatory.

Qualifications

• 0-1 year of relevant research project work preferred.
• Careful attention to detail and good organizational skills.
• Ability to follow directions.
• Good interpersonal and communication skills (both written and oral).
• Ability to demonstrate respect and professionalism for subjects' rights and individual needs.
• Self-motivated, detail-oriented, organized, and able to work independently.
• Ability to handle fluctuating priorities and deadlines.
• Fluent in English.
• Interest in and willingness to learn about conducting studies in diverse medical/community settings with vulnerable populations.
• Interest in working with people affected by challenging life stressors and/or medical illness.
• Comfortable working in a team-oriented environment and collaborating with other clinical research coordinators.

Candidates who are in the process of completing their bachelor's degree have a six-month grace period from their hire date (up to one year if starting on a per diem basis) to provide degree equivalency verification.