Territory Sales Manager (Account Executive)

About the Role

This is an entry-level sales position responsible for retaining and growing UPS’s Small Package business.

Key Responsibilities

• Conduct sales calls to address customer needs.
• Sell additional products and services.
• Follow up on leads.
• Build relationships with key decision makers.
• Serve as a customer advocate.
• Research the competitive environment.
• Use product knowledge to generate solutions that meet customer needs and business objectives.
• Perform pre-call duties, including using automated sales tools for customer research and developing selling and pricing strategies.
• Make outbound cold calls to meet monthly sales targets.
• Create contacts (e.g., cold calls).
• Monitor contractual compliance.
• Answer customer questions.
• Respond to and resolve customer inquiries, complaints, and issues.
• Coordinate opportunities and strategies with other team members.
• Maintain knowledge of UPS products and services to develop appropriate sales solutions.
• Review customer shipping practices to ensure contractual compliance.
• Determine customer discounts and write new contracts.
• Educate customers on UPS’s service channels to expedite problem resolution.
• Provide compelling value proposals to potential and existing customers.

Requirements & Tech Stack

• Experience using Microsoft Office products or equivalent software.

Qualifications

• Bachelor's Degree or International equivalent - Preferred
• UPS and/or business-to-business or business-to-consumer sales experience - Preferred