Store Transition Coordinator

About The Team

The Grocery Outlet Store Support team enables Independent Operators and Aspiring Operators in Training (AOTs) to be successful Operators by providing Project Management, Training, Communication, and Support services.

About The Role

The Store Transition Coordinator executes new and existing store changeovers, working with the Store Transition Manager and cross-functional teams. This role requires sound decision-making to manage multiple priorities and ensure seamless transitions for Independent Operators (IOs). Frequent collaboration with Operations, Legal, Construction, Strategy, Safety, Training, Business Operations, and IT is expected. The role also assists Independent Operators with business setup and licensing. This role reports to the Manager - Transition Project.

Key Responsibilities

• Lead and manage multiple store transition projects in Clarizen, proactively resolving challenges and maintaining project timelines.
• Collaborate cross-functionally to ensure timely execution of store transition tasks.
• Lead and conduct kick-off calls with Independent Operators and key business partners to align on transition expectations and responsibilities.
• Act as a strategic resource for Independent Operators, providing guidance on internal and external business resources.
• Assist Independent Operators in obtaining necessary business setup and licensing requirements to legally operate a Grocery Outlet store.
• Research judicial business setup and licensing requirements to ensure compliance and provide up-to-date guidance.
• Oversee and facilitate the IO asset transaction process in partnership with the Directors of Sales & Merchandising.
• Maintain consistent and proactive communication with Grocery Outlet business partners regarding incoming and outgoing Independent Operators.
• Facilitate and lead weekly conference calls with all transitioning Independent Operators, addressing concerns and making real-time decisions.
• Develop and implement process improvements to enhance efficiency and effectiveness in store transitions.
• Manage the financial and contractual relationship between Grocery Outlet, Inc. and Independent Operators.
• Host initial finance calls to outline administrative steps and financial requirements during ownership transitions.
• Prepare and process required documentation, including asset valuation, financial agreements, and administrative records.
• Facilitate bank account setups and coordinate with relevant stakeholders.
• Assist Independent Operators with fulfilling licensing and registration requirements.
• Provide strategic support to Directors of Sales & Merchandising for seamless transitions.
• Communicate effectively with field and accounting teams to meet deadlines and address transition challenges.
• Analyze processes and develop efficiencies to streamline store transitions and improve operational effectiveness.

Requirements & Tech Stack

• Clarizen is a plus.

Qualifications

• A. or B.S. Degree.
• 0-3 years of accounting or finance experience and/or relevant experience in the grocery or retail field.
• Strong strategic decision-making skills.
• Ability to work independently, manage multiple projects, and prioritize tasks effectively.
• Excellent organizational skills with strong attention to detail and process optimization.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Knowledge of financial, contractual, and business setup processes related to store transitions is preferred.
• Demonstrated ability to lead projects, coordinate cross-functional efforts, and drive process improvements.