Customer Service Representative
Uline
Gainesville, GAFresher54m agovia LinkedIn
About the Role
- Fast, friendly, and customer-focused.
- Build customer relationships, provide solutions, and deliver legendary service.
- Join a family-owned company with exceptional training and tools for long-term career success.
- Various on-site full-time shifts available.
- Pay from $25 to $30 per hour with significant growth and earning potential.
Why Customer Service at Uline?
- Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
- Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
- Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Key Responsibilities
- Process customer orders, make product recommendations, and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing, and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email, and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent.
- Bachelor's degree preferred.
- Excellent problem-solving, listening, and communication skills.
- Prior customer service experience is a plus, but eager learners will be trained.
Benefits
- Complete health insurance coverage.
- 401(k) with 6% employer match that starts day one.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center and beautifully maintained walking trails.
About Uline
Uline is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. All positions are on-site.