Customer Support, BPO
Outpace Consulting Services
Mumbai (All Areas)Fresher2d agovia Naukri
Customer Support Executive
About the Role
We are hiring enthusiastic Freshers for a leading ITES company in Mumbai. This is a great opportunity to build your career in the international BPO industry.
Key Highlights
- Freshers are welcome to apply
- Excellent English communication skills (Written & Verbal)
- Graduates Only (2024, 2025 and 2026 Pass-out Only)
- International Voice Process
- 24/7 Rotational Shifts
- 5 Days Working
- 2 Rotational Week-offs
- Immediate Joiners Preferred
Roles & Responsibilities
- Handle customer queries through calls and chat support.
- Provide timely, accurate, and professional resolutions to customer concerns.
- Deliver exceptional customer service while maintaining quality standards.
- Document customer interactions accurately in the system.
- Follow company policies, process guidelines, and quality standards.
- Ensure a positive customer experience through effective communication.
Qualifications
- Any Graduate (Freshers)
- Good English communication skills (Written & Verbal)
- Basic computer knowledge and typing skills
- Willingness to work in rotational shifts
Perks & Benefits
- Salary: 3 LPA
- Provident Fund (PF)
- Cab Facility (As Per Company Policy)
- Career Growth Opportunities
- Professional Work Environment