Claims Examiner
Tokio Marine HCC
Los Angeles, CA0–2 yrs1h agovia LinkedIn
About the Role
Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has an opportunity for an Associate Claims Examiner position on-site at our office in Los Angeles, California. This role is part of a successful division specializing in surety bond business.
Key Responsibilities
- Objectively investigate and analyze surety bond claims.
- Within 30 days: Learn about the company, surety bonds, systems, processes, and team members. Understand surety bond claims concepts and terminology.
- Within 3 months: Learn to effectively evaluate straightforward surety bond claims.
- Within 6 months and beyond: With a customer service mindset, be responsible for your own caseload. Investigate, analyze, and communicate written determinations of claims.
- Within one year and beyond: Strengthen analytical, and oral and written communication skills to handle more intricate and complex claims.
Requirements & Tech Stack
- Good investigative instincts.
- Highly skilled with written communications, grammar, spelling, and syntax.
- Detail-oriented, accurate, and timely.
- Strong customer service skills.
- Facility with using multiple systems, programs, and tracking information.
Qualifications
- Up to two years of relevant professional experience.
- Success characteristics:
- Customer service mindset – consistently courteous.
- Quick to understand technical information and legal jargon.
- Excellent writing skills.
- Strong analytical skills.
- Teamwork, planning, and organizational skills.
- Note for applicants: Please note any typos observed in the job advertisement when applying.
Compensation
- For candidates working in person or remotely in Los Angeles, the reasonable pay range is $29.44 to $40.46 per hour.
- Actual compensation may vary based on geographic location, work experience, education, and/or skill level.
About Tokio Marine HCC
Tokio Marine HCC is a leading specialty insurance company with offices in the United States, the United Kingdom, Europe, and other locations. The company offers competitive compensation, great benefits, and the strength, stability, growth, and profitability that comes from being a member of the Tokio Marine Group of Companies.