ServiceNow Business Analyst

Accenture Federal Services

Suitland, MDFresher5d agovia LinkedIn

About the Role

At Accenture Federal Services, our purpose is to help the US federal government strengthen the nation, enhance safety, and improve citizens' lives. We are a technology company within global Accenture, with over 13,000 employees dedicated to leveraging technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. We offer a collaborative and supportive community designed for growth and learning through hands-on experience, certifications, and industry training. Join us to drive positive, lasting change for government missions.

Key Responsibilities

  • Develop business processes, gather requirements, and create stories.
  • Provide process flow and other required system documentation.
  • Build trusting relationships with major project stakeholders and guide them toward adopting the optimal solution.

Requirements & Tech Stack

  • ServiceNow
  • Business Analysis for system design, system architecture, business technical architecture, business system requirements definition, or similar.

Qualifications

  • 1 year of relevant experience in Business Analysis or 6 months of ServiceNow experience.
  • Active TS/SCI clearance.
  • Role is hybrid.

Bonus Points

  • Experience working in ServiceNow.
  • ServiceNow Certified System Administrator (CSA).

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