Workforce Support Specialist [T500-30254]

About Visy

Visy is a family-owned Australian business and a global pioneer in sustainable packaging, recycling, and logistics. They operate across 150 sites globally, including operations in Asia, Europe, and the USA, supported by a dedicated workforce of over 7,000 employees. Visy is Australia and New Zealand’s largest manufacturer of food and beverage packaging, made from household recycling, and Australia’s largest recycler processing 40% of Australian households' recycling. Visy also supports customers with logistics, packaging supplies, point-of-sale displays, and more. At Visy India, their technology hub in Hyderabad, they are expanding their technical capabilities to support their global business.

Position Summary

The Workforce Support Specialist provides administrative and operational support to the Visy Workforce team across recruitment, onboarding, compliance, and workforce administration activities. Working closely with Workforce Consultants and business stakeholders in Australia, this role helps maintain accurate workforce records, supports compliance requirements, coordinates onboarding activities, and provides reporting and workforce data support. The position plays an important role in ensuring workforce information is accurate and up-to-date to support effective workforce planning and decision-making.

Key Responsibilities

• Provide administrative and coordination support to Workforce Consultants and workforce programs.
• Coordinate recruitment and onboarding activities, including documentation, pre-employment checks, and systems administration.
• Support candidate management, interview scheduling, and recruitment administration.
• Maintain accurate workforce records, including licenses, training, inductions, and compliance documentation.
• Monitor compliance requirements, track upcoming expiries, coordinate renewals, and follow up on outstanding actions.
• Prepare and maintain workforce reports, dashboards, and workforce data.
• Support contingent workforce administration and labour supplier processes.
• Assist with workforce planning, process improvements, and workforce projects.
• Contribute to compliance reviews, audits, and continuous improvement initiatives.

Key Challenges

• Managing high volumes of workforce administration while maintaining accuracy and service levels.
• Coordinating compliance and onboarding activities across multiple locations and stakeholder groups.
• Maintaining accurate workforce data and ensuring compliance requirements are met within required timeframes.

Key Relationships

• Primary Functional Peers/Manager
• National Operations Manager – Workforce

Key Stakeholders

Internal to Visy:

• Workforce Consultants
• National Operations Manager – Workforce
• People & Culture Team
• Site Operations Managers
• Training and Safety Teams

External to Visy:

• Job Seekers and Candidates
• Labour Hire Providers
• Pre-employment Check Providers
• Training and Induction Providers
• Workforce Australia/Employment Service Providers
• Visy Panel Agencies
• Other Contingent Workforce Partners

Requirements & Tech Stack

Mandatory Requirements

• Qualification in Human Resources, Business Administration, or a related field, or equivalent experience.
• Experience in workforce coordination, recruitment administration, HR administration, or a similar support environment.
• Experience maintaining workforce, compliance, and onboarding records.
• Experience preparing reports and managing workforce data.
• Ability to manage competing priorities in a high-volume administrative environment.

Desirable Experience

• Experience supporting contingent workforce or labour hire programs.
• Experience working with Australian employment, recruitment, or compliance processes.
• Experience using HR, recruitment, workforce management, or compliance systems.
• Exposure to workforce planning, reporting, or workforce analytics.

Skills

• Strong organizational and time management skills.
• Excellent attention to detail and focus on data accuracy.
• Strong written and verbal communication skills.
• Ability to work independently and build effective working relationships across remote teams.
• Customer-focused approach with strong stakeholder support skills.
• Strong problem-solving and continuous improvement mindset.
• Intermediate Microsoft Office skills, particularly Excel and Outlook.
• Ability to learn and use HR, recruitment, and workforce management systems.