Room Attendant

About the Role

The Augustine Institute is seeking Room Attendants to work in the Housekeeping Department. Room attendants will clean guest rooms as assigned, ensuring the hotel’s established standards of cleanliness. Attendants are responsible for reporting any maintenance deficiencies, and handling guest requests or complaints. Ensure confidentiality and security of all guest rooms.

Key Responsibilities

• Cleaning guest rooms, bathrooms, and public areas.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Making beds, replacing linens, and restocking supplies.
• Reporting maintenance issues or safety hazards.
• Ensuring all rooms meet cleanliness and quality standards.
• Working efficiently while respecting guest privacy and preferences.

Requirements & Tech Stack

• Ability to work on your feet for extended periods of time and perform physical tasks.
• Willingness to work flexible shifts, including weekends and holidays.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness with minimal supervision.
• Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 14-16 standard rooms).
• Knowledge of proper chemical handling.

Qualifications

• At least 6 months’ experience in the hospitality industry is preferred but not required.