Presales Executive
Cox & Kings
New Delhi, Delhi, India0–3 yrs49m agovia LinkedIn
About the Role
Cox & Kings is seeking a dynamic, performance-driven Pre-Sales Executive to join our team. This role is at the forefront of the customer journey, responsible for transforming inquiries into qualified, sales-ready leads. The ideal candidate is target-driven, comfortable managing communications across calls, WhatsApp, and email, and enjoys the process side of sales.
Key Responsibilities
- Drive lead conversions across calls, WhatsApp, and email, efficiently moving inquiries through the pipeline.
- Ensure high-quality client engagement and consultation standards at every touchpoint.
- Coordinate with Sales, Operations, and Product teams for smooth, timely closures.
- Manage escalations for high-priority clients and critical cases with care and urgency.
- Maintain CRM hygiene, accurate lead allocation, and reporting discipline.
- Ensure monthly targets and revenue goals are met or exceeded.
Requirements & Tech Stack
- Graduate in any discipline (Travel & Tourism preferred).
- 0–3 years of experience in Pre-Sales / Travel Sales.
- Strong knowledge of domestic and international travel destinations.
- Excellent communication, negotiation, and conflict-management skills.
- Strong analytical skills for tracking performance and optimizing conversions.
- Proficient in CRM tools, Excel, and sales reporting dashboards.
- Highly target-driven, process-oriented, and execution-focused.