Full Time Customer Service Clerk

About the Role

This is a full-time position. The primary responsibility is to take excellent care of our customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience.

Key Responsibilities

• Accurately and efficiently operate the cash register.
• Provide various services at the customer service counter.
• Maintain security and control of all funds in the cash register.
• Perform duties of floor monitor when one is not assigned to be on-duty.
• May be assigned to be the on-duty floor monitor.
• Perform the duties of cashier and bagger when appropriate.

Requirements & Tech Stack

• Associates must be at least 16 years of age.
• English language proficiency.

Qualifications

Personal Skills

• Excellent communication and interpersonal skills.
• Willingness to participate in and successfully complete required training.
• Willingness to work with the team to increase customer satisfaction and sales.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates.

Mathematical Skills

• Ability to add and subtract two-digit numbers.
• Ability to calculate a discount percentage amount.
• Ability to perform these operations using units of American currency.

Reasoning Ability

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Training

• Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills.

Physical Demands

• Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, and smell.
• Occasionally required to climb or balance and stoop, kneel, or crouch.
• Must regularly lift and/or move up to 25 pounds and reach from 6 to 48 inches.
• Occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches.
• Specific vision abilities required: close vision, color and depth perception.

Work Environment

• Occasionally exposed to wet and/or humid conditions and moving mechanical parts.
• Occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold.
• Noise level is usually moderate.