Process Analyst, Procurement I
American Express
About the Role
The B28 Process Analyst, Strategic Sourcing & Business Enablement, will play a key role in advancing American Express Global Supply Management priorities by managing end-to-end contracting needs for American Express’s US-based business units through Sourcing & Contracting engagements. This position will support enterprise value creation through disciplined sourcing execution, supplier strategy, contract drafting and negotiation, risk-aware decision making, and compliant third-party engagement. The role is suited for a procurement professional who can operate with ownership, influence cross-functional partners, and translate business requirements into measurable sourcing and contracting outcomes.
Key Responsibilities
Strategic Sourcing
- Lead end-to-end sourcing engagements, including requirements gathering, supplier identification, RFx execution, supplier evaluation, and award recommendations.
- Develop sourcing strategies that optimize cost, quality, risk, and business outcomes in line with the American Express Policy for Third Party Management (AEMP10).
- Conduct supplier and market analysis to identify opportunities for value creation, cost optimization, and process improvements.
- Manage Third Party Lifecycle Management (TLM) requirements, ensuring supplier risk assessments and policy compliance throughout the sourcing process.
Contract Drafting & Negotiation
- Draft, review, negotiate, and execute Statements of Work (SOWs), Master Service Agreements (MSAs), and other commercial agreements in collaboration with GCO and other subject matter experts.
- Lead commercial and contractual negotiations with suppliers to achieve favourable business outcomes while mitigating legal and operational risks.
- Drive contracts to execution by coordinating approvals, resolving contractual issues, and ensuring timely completion of all contracting milestones.
Stakeholder Management
- Serve as the primary procurement partner for business stakeholders, providing strategic guidance throughout the sourcing and contracting lifecycle.
- Collaborate with cross-functional teams, including GCO, TLM, Tax, Compliance, Insurance, Procurement Operations, and Category Managers, to ensure seamless project execution.
- Provide regular updates to business partners on sourcing progress, contracting milestones, risks, and key decisions.
- Track and report sourcing outcomes, including savings, value creation, and procurement metrics.
Qualifications
- Bachelor's degree required; a degree in Law, Business, Supply Chain, or a related discipline is preferred.
- 2–4 years of experience in procurement, strategic sourcing, supplier contract management, or commercial contracting within a large organization.
- Experience drafting and negotiating commercial agreements, including SOWs and MSAs.
- Strong stakeholder management skills with the ability to influence and collaborate across multiple business functions.
- Excellent negotiation, communication, and project management skills.
- Experience working with supplier risk management and third-party governance processes is preferred.