New Sales Representative

Expansion Capital Group

About Expansion Capital Group (ECG)

ECG provides efficient financing solutions to small businesses, maintaining strong lending standards and delivering professional service.

About the Role

ECG seeks a motivated inside sales professional to connect small business owners with financing solutions. This role is ideal for someone who enjoys building relationships, closing new business, and working toward measurable sales goals in a fast-paced environment.

Key Responsibilities

• Proactively contact prospective small business owners through high-volume outbound calls, emails, and text messages.
• Build rapport with prospective merchants, identify their financing needs, and explain ECG’s funding process and available financing solutions.
• Present funding offers, overcome objections, and guide merchants through the sales process.
• Consistently work toward established funding, activity, and take rate goals.
• Maintain consistent follow-up and advance funding opportunities through each stage of the sales process.
• Prioritize and manage multiple funding opportunities while maintaining responsiveness and attention to detail.
• Accurately document customer interactions, sales activities, and pipeline updates in ECG’s customer relationship management system and other internal systems.
• Obtain required documentation and communicate funding requirements and updates to merchants.
• Partner with Underwriting and other internal departments to facilitate timely funding decisions and resolve issues.
• Maintain knowledge of ECG’s financing products, lending guidelines, systems, and sales processes.

Requirements & Tech Stack

• Customer relationship management system
• Internal business systems

Qualifications

• Confident communicating with prospective customers and making a high volume of outbound calls.
• Able to quickly build rapport, identify customer needs, and explain possible solutions.
• Persistent and able to remain productive when facing objections or rejection.
• Comfortable asking for the business and closing sales.
• Organized, responsive, and able to manage multiple opportunities while maintaining consistent follow-up.
• Self-directed, adaptable, and committed to delivering a professional customer experience.

Work Arrangement & Schedule

• Location: In-Office in Sioux Falls, SD or Sandy, UT. Remote or hybrid work may be available if ECG policy requirements are met.
• Schedule: Monday through Friday, 8:00 AM to 5:00 PM.

Compensation

• $20.00 per hour base pay plus uncapped commission.