Barback

About the Role

The Hoxton is seeking an enthusiastic and detail-oriented Barback to join their dynamic hospitality team in Bengaluru, India. As a Barback, you will be the backbone of bar operations, providing essential support to bartenders and servers while maintaining high standards of service and cleanliness in a fast-paced, high-volume environment.

Key Responsibilities

• Provide professional, friendly, and engaging support to bartenders and servers.
• Efficiently stock, organize, and maintain all bar supplies, equipment, and inventory.
• Prepare and set up all bar stations according to outlet standards and procedures before service.
• Assist guests with inquiries regarding beverage offerings, menu items, and promotions.
• Maintain comprehensive knowledge of beverage lists, cocktail preparations, and promotional offerings.
• Ensure proper handling, storage, and rotation of all beverages and bar supplies following health and safety protocols.
• Keep all guest-facing and back-of-house bar areas clean, organized, and well-maintained throughout service.
• Monitor and manage bar inventory levels, alerting management to stock needs and discrepancies.
• Handle cash and payment transactions accurately and securely.
• Collaborate seamlessly with the bar team to ensure smooth operations during peak service times.
• Follow all outlet policies, procedures, and service standards.
• Respond proactively to challenges and adapt quickly to changing priorities in a high-pressure environment.
• Perform additional duties as assigned by management to support overall bar operations.

Requirements & Tech Stack

• Barback or hospitality experience is highly valued.
• Demonstrated ability to deliver professional, engaging, and friendly service consistently.
• Strong capability to thrive in fast-paced, high-volume bar environments.
• Solid knowledge of beverage offerings, cocktails, and bar operations.
• Excellent teamwork and collaboration skills.
• Detail-oriented approach with strong organizational and time management abilities.
• Physical capability to stand and walk for extended periods.
• Ability to lift and carry items weighing 30+ pounds regularly.
• Flexibility to work varied schedules including evenings, weekends, and holidays.
• Strong communication skills and ability to multitask effectively.
• Proficiency in cash handling and basic point-of-sale systems.
• Knowledge of health, safety, and sanitation regulations in food and beverage service.
• Problem-solving mindset with a proactive and resilient approach.
• Commitment to maintaining professional appearance and grooming standards.
• Willingness to learn and adapt to new procedures, systems, and operational standards.
• Customer service orientation with a focus on supporting positive guest experiences.