Remote Prior Authorization Pharmacy Technician
Optum
United StatesFresher58m agovia LinkedIn
About the Role
- Fully remote opportunity at OptumRx
- 100% Remote role, requiring work within EST, CST, or PST time zones.
- 10-Month Contract with potential for extensions.
- Consistent weekday schedule: Monday-Friday, 9:00 AM - 2:00 PM.
- Hourly pay: $20.50/hr.
- Start Date: November 16.
Key Responsibilities
- Receive and handle inbound calls from providers, pharmacies, and members regarding medication prior authorizations.
- Process high volumes of prior authorization requests and inquiries.
- Review requests submitted via phone, fax, and electronic systems.
- Gather and verify patient, provider, and medication information.
- Enter and maintain documentation across multiple systems.
- Follow up with provider offices and pharmacies to obtain missing information.
- Collaborate closely with pharmacists who make final clinical coverage determinations.
- Meet established productivity, quality, and turnaround-time goals.
Requirements & Tech Stack
- Active PTCB Certification and/or State Board of Pharmacy Technician License.
- 6+ months of customer service or customer relations experience with healthcare professionals.
- Comfortable working in a high-volume call center environment.
- Strong computer and multitasking skills, including:
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Navigating multiple systems and screens simultaneously.
- Excellent communication and organizational skills.
Why Join OptumRx?
- Fully remote opportunity.
- Consistent weekday schedule.
- Gain valuable experience in managed care and prior authorizations.
- Work with healthcare professionals nationwide.
- Potential contract extensions.
- Opportunity to expand your pharmacy career beyond retail settings.