Telesales Executive Female

About the Role

Okk Digital is a digital marketing agency based in Gurugram, serving clients across Delhi and India.

This is a full-time, on-site Tele Sales Executive role based in Gurugram. The role involves contacting prospective and existing clients via phone to introduce Okk Digital’s services, understand their business needs, and explain suitable digital marketing solutions.

Key Responsibilities

• Make outbound calls to prospective and existing clients.
• Respond to inbound inquiries.
• Maintain call records.
• Follow up on leads to convert them into sales opportunities.
• Coordinate with the marketing and operations teams.
• Prepare basic sales reports.
• Meet agreed sales and performance targets.
• Provide professional, courteous communication and uphold company standards in client interactions.

Requirements & Tech Stack

• Strong verbal communication skills in English and Hindi.
• Clear telephone etiquette.
• Active listening abilities.
• Basic understanding of digital marketing concepts such as SEO, PPC, social media marketing, and web design, or willingness to learn.
• Ability to build rapport with clients.
• Handle objections professionally.
• Maintain a persuasive yet respectful sales approach.
• Organizational skills to manage call lists, follow-ups, and lead tracking.
• Attention to accuracy and timely updates.
• Comfort working with CRM or lead management tools, spreadsheets, and other standard office software.
• Proactive and target-oriented mindset.
• Ability to work in a fast-paced environment.
• Ability to collaborate effectively with team members.

Qualifications

• Prior experience in tele sales, inside sales, or customer service is preferred but not mandatory.
• Minimum high school diploma.
• A bachelor’s degree in business, marketing, or a related field is an advantage.