Intern
Lucens
About the Role
This is a full-time, on-site Intern role based in Gurgaon, India.
Key Responsibilities
- Support day-to-day operations at collection centers and/or processing facilities.
- Track orders and coordinate with staff.
- Assist in marketing activities.
- Gather and organize operational data.
- Update internal systems.
- Help document standard operating procedures.
- Collaborate with operations and technology teams to understand platform connectivity and service level enablement.
- Assist with basic reporting.
- Support training activities.
- Contribute to process improvements that enhance customer experience and operational efficiency.
Qualifications
- Interest in operations management, marketing operation, or customer service delivery.
- Strong organizational and time-management abilities to handle multiple tasks, follow processes, and meet deadlines in a fast-paced environment.
- Comfort with basic digital tools (spreadsheets, web-based platforms) and the ability to learn new software used for order tracking and logistics.
- Clear, respectful communication skills for working with on-site teams, partners, and customers, and for documenting procedures or reports.
- Attention to detail and a focus on quality, with a mindset oriented toward process improvement and consistent standards.
- Currently pursuing or recently completed a degree in Business, Operations, Engineering, Hospitality, or a related field (or equivalent practical experience).
- Ability to work on-site in Gurgaon, India, and collaborate effectively in a diverse, team-based environment.


