Prepared Foods Production Team Member

Key Responsibilities

• Assists with production for all Prepared Foods venues.
• Ensures all prepared foods are properly labeled, dated, initialed, covered, and rotated.
• Ensures product meets WFM guidelines for quality and preparation.
• Documents waste and spoilage using appropriate forms.
• Ensures product production is performed using correct measuring devices and all recipes are followed.
• Helps customers understand the difference between WFM products and products at conventional stores.
• Ensures that walk-ins and freezers are kept clean and well-organized.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Knowledge, Skills, & Abilities

• Thorough product knowledge.
• Ability to make an adequate number of recipes per shift based on batch size.
• Capable of accessing information about market conditions and communicating it to customers.
• Understands spoilage and supply waste and how it affects department profits.
• Working knowledge and application of all merchandising expectations within the department.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Requirements & Tech Stack

• No prior retail experience required.

Compensation & Benefits

• Wage range: $20.75-$29.73 Hourly, commensurate with experience.
• Whole Benefits: Eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks.