Business Development Associate

About the Role

This fully remote position is work from home in Nevada, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary. You will join the business development team and work under a business development team lead, partnering with account executives and marketing colleagues.

Key Responsibilities

• Review the assigned outreach queue, inbound emails, web requests, and returned calls to identify contacts requiring an initial response or follow-up.
• Research publicly available organization details, contact roles, and stated business needs before beginning outreach or preparing a conversation.
• Use phone calls and personalized emails to introduce available products or services, ask focused discovery questions, and encourage appropriate next steps.
• Monitor replies and call outcomes, respond to straightforward prospect questions using approved product or service information, and clarify unclear requests.
• Enter outreach activity, contact details, conversation summaries, and next actions in a CRM such as Pipedrive after each interaction.
• Assess prospect interest, timing, and fit through discovery conversations, then update the opportunity stage and handoff details for account executives.
• Coordinate introductory meetings using a scheduling and calendar tool such as Microsoft Bookings, confirming contact details and sharing accurate meeting information.
• Prepare concise handoff notes that explain the prospect's goals, questions, prior outreach, and agreed next step for the receiving account executive.
• Follow up on unanswered outreach according to team guidance, and escalate unclear product questions, repeated contact issues, or urgent opportunities to the business development team lead.
• Maintain quality through accurate contact details, timely turnaround, complete notes, respectful outreach, and documented follow-up actions.

Requirements & Tech Stack

• Phone calls
• Personalized emails
• CRM such as Pipedrive
• Scheduling and calendar tool such as Microsoft Bookings
• Reliable computer, high-speed internet, and quiet private workspace.

Qualifications

• High school diploma or equivalent.
• No experience required; related experience preferred.
• Interest in business development, prospect conversations, and supporting early-stage sales activity through organized outreach.
• Ability to research organizations and summarize relevant findings before contacting prospective customers.
• Comfortable using phone and email outreach to begin professional conversations and ask clear discovery questions.
• Ability to learn a CRM such as Pipedrive and a scheduling and calendar tool such as Microsoft Bookings.
• Sound judgment when identifying questions that require guidance from an account executive or business development team lead.
• Ability to maintain accurate interaction notes, contact details, and next actions across several active prospects.
• Availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits

• Fully remote work from a dedicated home workspace in Nevada, United States.
• Structured onboarding and training on a CRM such as Pipedrive and a scheduling and calendar tool such as Microsoft Bookings.
• Regular check-ins with the business development team lead for coaching, priorities, and outreach guidance.
• Skill building in prospect research, discovery conversations, account mapping, and organized sales handoffs.
• Health coverage, paid leave, maternity leave, bonus opportunities, and stipends.