Email Marketing Operations Assistant

About the Role

Decentralized Masters is seeking a highly organized, detail-oriented Email Marketing Operations Assistant to support the day-to-day execution of email marketing campaigns across multiple brands. This role focuses on execution and operations, ensuring campaigns are loaded, checked, scheduled, and sent accurately and on time.

Key Responsibilities

• Load and schedule 7 Future Finance campaigns per week on ActiveCampaign / Iterable (free newsletter).
• Load and schedule 5 paid newsletter campaigns per week on Beehiiv.
• Assist with scheduling 1-2 daily email broadcasts for Decentralized Masters.
• Upload provided copy, subject lines, preview text, images, and links.
• Ensure campaigns are sent to the correct audience segments at the correct times.
• Thoroughly QA emails before scheduling, including formatting, links, tracking, segmentation, and send settings.
• Maintain campaign calendars and trackers.
• Flag missing information, inconsistencies, or potential mistakes before campaigns go live.
• Assist with last-minute scheduling changes when needed.
• Schedule/segment SMS broadcasts as SMS campaigns are rolled out.

Requirements & Tech Stack

• ActiveCampaign
• Iterable
• Beehiiv
• SMS campaign platforms (as applicable)

Qualifications

• Excellent attention to detail: Ability to catch mistakes in links, formatting, targeting, scheduling, and messaging.
• Ownership and good judgment: Proactively flag issues and ask questions.
• Reliability: Consistently meet deadlines.
• Organization: Ability to manage multiple brands, campaigns, and schedules.
• Ability to follow processes: Comfortable working with SOPs, checklists, and established workflows.
• Proactive communication: Flag blockers early.
• Independent execution: Take responsibility for recurring tasks after training.
• Tech-savvy and trainable: Comfortable learning new software quickly.

Prior experience with email marketing platforms is NOT required. Experience with ActiveCampaign, Iterable, Beehiiv, or similar platforms is a plus.

Availability

• Must be available and responsive between 9:00 AM and 3:00 PM Eastern Time (ET) on working days.

What You Won't Be Responsible For

• Writing email copy or subject lines.
• Developing email marketing strategies.
• Creating offers or promotional campaigns.