Leadership Positions

About the Role

Full-time, on-site leadership role based in Ahmedabad.

Key Responsibilities

• Overseeing daily operations.
• Guiding teams that design and deliver luxury travel programs.
• Ensuring high service standards across client interactions.
• Setting strategic goals.
• Monitoring performance metrics.
• Coordinating with sales and customer service teams.
• Improving internal processes to enhance traveler experience and satisfaction.
• Mentoring team members.
• Managing key client relationships.
• Supporting business growth through proactive planning and decision-making.

Qualifications

• Strong leadership, team management, and people development skills.
• Strategic planning, decision-making, and problem-solving skills.
• Excellent communication, negotiation, and stakeholder management skills.
• Customer-centric mindset and experience in client relationship management, preferably in travel, hospitality, or related industries.
• Organizational and time-management skills with the ability to prioritize multiple projects.
• Relevant experience in leading teams or departments, ideally in luxury travel or service-focused environments, is highly beneficial.
• A bachelor’s degree in business, management, hospitality, tourism, or a related field is preferred.
• Comfort with basic digital tools, CRM or booking systems, and data-driven performance tracking is advantageous.