Human Resource Intern

Key Responsibilities

• Recruitment

• Undertake end-to-end recruitment for the Unit.

• Manpower budgeting (cost & headcount) for the Unit.

• Forecast talent needs for the Unit and implement plans.

• Ensure 95% staffing at the Unit at any given point in time.

• Review and ensure hiring process costs align with business needs.

• Hire as per approved grids to achieve revenue targets linked to hiring.

• Continuously monitor, benchmark, and design HR processes as per industry needs and suitability.

• Review and analyze recruitment dashboards (e.g., Staffing Index, Workforce Management, Recruitment Trackers).

• Onboarding

• Plan and conduct proper orientation and hospital induction programs for new employees.

• Ensure adherence to new employee checklist for onboarding formalities as per defined protocol.

• Operations

• Conduct organized appraisal programs for the Unit to maintain staff morale.

• Ensure timely confirmation reviews of employees across the Unit.

• Provide Employer Relations coaching where necessary.

• Review current protocols with functional heads and enact new policies annually or as needed.

• Conduct classroom training sessions on policies once a year.

• Follow policies and procedures considering employee benefit and welfare with corporate approval.

• Handle Unit grievances and POSH cases as per SOP/Policy.

• Ensure proper discipline and conduct of employees in the Unit.

• Ensure discipline and punctuality regarding working times, overtimes, and leave.

• Assist with and, when directed, conduct disciplinary actions for misconduct, default, or irregularity.

• Ensure NABH standards & protocols are adhered to for the Unit under surveillance and accreditation.

• Employee Engagement

• Conduct employee satisfaction surveys, consolidate, analyze data, and implement recommendations.

• Promote talent management initiatives and assist business functions with employee engagement strategies.

• Promote recognition and rewards for the Unit.

• Conduct exit interviews, consolidate, analyze data, and implement recommendations.

• Introduce, implement, and monitor processes to encourage team spirit and inter-departmental communication.

• Drive initiatives for Great Place to Work certification within the Unit.

• Conduct periodic Skip Meetings to understand Unit morale and culture.

• Facilitate Skip Meetings with Function Heads/COO/Head HR periodically.

• Employees Status, Payroll and Salary

• Maintain records for current and past employees in the Unit.

• Conduct periodic audits on maintaining attendance/rota for all employees in the Unit.

• Ensure attendance, leave, and overtime are updated in records via HRIS.

• Ensure the payroll SOP is adhered to by the Unit.

• Statutory Compliance

• Adhere to statutory norms and guidelines pertaining to HR & General Administration for the Unit.

• Assist administration with legal problems relating to personnel.

• Manage third-party staff compliance for the Unit as per norms.

• Plan shifts management and monitor staff compliance.

• Handle legal notices with the Legal Department.

• Handle various hospital licenses.

• Drive and manage end-to-end training initiatives for Fire Safety and POSH, ensuring compliance, awareness, and effective implementation.

• Others

• Manage stakeholder relationships.

• Guide initiatives at the Unit with the corporate team, contributing to organizational initiatives.

• Act as counsel to key managers in the Unit to create the right culture and organizational model.

• Assist Administration in various activities as directed.

• Ensure operational reports are sent to Corporate HR as per timelines.

Requirements & Tech Stack

• Skills:
• Verbal Ability/Communication Skill (Written & Oral)
• Analytical Skill
• Problem Solving & Decision Making
• Interpersonal Skill
• Well versed with Marathi Language
• Attributes:
• Enthusiasm
• Punctuality
• Presence of Mind
• Affinity to teamwork

Qualifications

• MBA- HR / Graduation

Experience: 0-2 years of relevant experience