Telesales Specialist

RPC Enterprises

About the Role

The Telesales Specialist is a full-time remote role responsible for driving revenue through outbound and inbound phone-based sales activities.

Key Responsibilities

• Contacting prospective and existing customers.
• Presenting product or service offerings.
• Handling questions and guiding potential clients through the sales process.
• Following up on leads.
• Maintaining accurate records in CRM or sales tracking tools.
• Meeting or exceeding individual and team sales targets.
• Providing customer support related to sales inquiries.
• Collaborating with internal teams to refine messaging.
• Participating in regular training to stay current on offerings and best practices.
• Maintaining consistent, professional communication and a focus on building long-term customer relationships.

Requirements & Tech Stack

• CRM or call center software familiarity.
• Basic computer proficiency (e.g., email, spreadsheets, online collaboration tools).
• Reliable internet access for remote work.

Qualifications

• Strong customer-facing skills, including Customer Service and Customer Support capabilities.
• Excellent Communication skills, both verbal and written, for phone, email, and virtual interactions.
• Proven Sales experience, with the ability to close deals, handle objections, and manage a sales pipeline.
• Experience delivering or participating in Training related to products, services, or sales techniques.
• Comfort working remotely and the ability to manage time and priorities independently.
• Goal-oriented mindset.
• Resilience in a high-volume calling environment.
• Strong attention to detail.
• Previous telesales, call center, or inside sales experience is preferred.
• High school diploma or equivalent required.