International Voice Process Executive (BPO)

Job Title: International Voice Process Executive (BPO)

Location: Gurugram, Noida

Employment Type: Full-Time | Work From Office

Shift: Majorly Night Shifts

Key Responsibilities

• Handle customer interactions through Voice support
• Resolve customer queries efficiently and professionally
• Maintain quality, productivity, and customer satisfaction standards
• Document customer interactions accurately

Eligibility Criteria

• Education: Graduates / Undergraduate
• Experience:
• Graduate Fresher
• Undergraduates with 6 months of international BPO experience

Skills Required

• Excellent English communication skills
• Technical aptitude
• Customer-centric approach
• Need Excellent (Fluent) Communication in English

Salary Structure

• 27k In-hand to 37k In-hand (Depends on English Communication and Experience)

Work Schedule & Benefits

• 5 days working
• Majorly night shifts (rotational) & 2 week offs
• 9 hours/day including 1 hour break
• Cab facility
• No leaves allowed during first 3 months (except weekly offs)
• Immediate joiners only