Operations Executive
Intugine - Logistics through Innovation
About Intugine
Intugine Technologies is a trusted solution partner for global brands, providing a best-in-class visibility platform for supply chains across modalities (air/land/sea/rail). Our solutions aim to eliminate operational inefficiencies, reduce logistics costs, improve OTIF, order to deliver TAT, and minimize dwell time and detention costs. Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India, offering additional information through integrations with FASTag, Port Community System, and Freight Operations Information System. We work with over 75 global enterprises, including GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO.
Role Summary
The Operations Executive will play a key role in overseeing day-to-day business activities, ensuring smooth operational processes, coordinating with various departments, and supporting the management team in achieving organizational goals.
Key Responsibilities
- Coordinate GPS/device installations with customers, fleet owners, and installation partners.
- Update and maintain Excel trackers and control tower dashboards.
- Monitor shipment/device tracking and ensure data is accurate and up to date.
- Verify customer and shipment data and correct errors or discrepancies.
- Coordinate with internal teams and external vendors for smooth operations.
- Follow up on pending installations, tracking issues, and operational activities.
- Maintain daily operational reports and records.
- Identify and escalate operational issues for timely resolution.
- Support day-to-day control tower and logistics operations.
- Ensure tasks are completed within defined timelines and SLAs.
Requirements & Tech Stack
- Graduate in Engineering, Supply Chain, or related fields.
- 0-1 years of B2B or SaaS implementation experience.
- Systematic and organized approach to work.
- Brilliant communication and interpersonal skills.
- An understanding of customer/client requirements.
- Soft skills, including effective time management, prioritizing, and delegation.
- Desire to assume responsibility and work autonomously.
- Highly organized and able to juggle numerous tasks.
Knowledge in SCM is a plus.
Natural creative flair and energy to introduce new concepts and innovations would also be advantageous.