Accounts Receivable Processor

About the Role

The Accounts Receivable Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.

Key Responsibilities

• Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
• Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
• Receives and processes new employer contracts. Maintains and updates existing contracts.
• Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
• Submits deposits, requests stop payments, and reconciles batch files making corrections when needed.
• Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system.
• Reviews, researches, corrects, and balances month-end edit reports.
• Performs other duties as assigned.

Requirements & Tech Stack

• High school diploma or GED.
• Six months of related work experience such as third-party administrator processing, bookkeeping, finance, banking, or accounting.
• Proficiency with MS Office tools and applications.
• Computer literate with ability to learn new applications and systems.

Qualifications

• Experience working in a healthcare environment or a third-party benefits administrator (preferred).
• Bilingual English/Spanish verbal and written communication skills (preferred).
• Proficiency with 10-key calculations (preferred).