Parent Relationship Manager
K12 Techno Services Pvt. Ltd.
Pune City, Maharashtra, IndiaFresher1h agovia LinkedIn
Position Title: Parent Relationship Manager
Department: Sales
Location: Pune (Talegaon - Somatane Phata)
Compensation
- Salary: ₹4 LPA + Performance-based incentives (for MBA & B.Tech candidates)
- Salary: ₹3 LPA + Performance-based incentives (for other candidates)
Working Days: 6-day work week (Saturday & Sunday mandatory working days; weekday off)
Key Responsibilities
- Lead Management & Parent Counselling:
- Follow up with prospective parents on leads generated by the PRO team and marketing campaigns.
- Explain curriculum, facilities, fee structure, and unique offerings.
- Counsel parents, address queries, schedule campus visits, and maintain follow-ups.
- Admissions & Conversion:
- Convert qualified leads into confirmed student admissions to achieve monthly admission and revenue targets.
- Deliver a seamless admission experience and build strong parent relationships.
- CRM & Reporting:
- Update all calls, follow-ups, and admission statuses in CRM/portal accurately.
- Coordinate closely with the PRO team and submit daily, weekly, and monthly performance reports.
Skills & Competencies
- Excellent verbal communication skills in English and the local language.
- Strong convincing, negotiation, and counselling abilities with a customer-focused approach.
- Ability to build trust and maintain long-term relationships with parents.
- Target-oriented, self-motivated, and comfortable in a fast-paced environment.
- Basic knowledge of MS Office and CRM systems.
Qualifications
- Bachelor's Degree (Any Discipline).
- Freshers and experienced candidates welcome.