Executive Assistant to Chief Operating Officer

About the Role

• Provide high-level executive support to the Senior Leadership, enabling effective prioritisation and execution through proactive diary, travel, stakeholder, and meeting management.
• Support the Senior Leadership in the preparation, coordination, and delivery of key business reports, presentations, reviews, and strategic communications.
• Drive effective governance and coordination of key management forums, including business reviews, quality reviews, leadership meetings, and other strategic forums.
• Coordinate meeting agendas, minutes/MOMs, and action tracking, ensuring clear ownership, timely follow-up, and visibility of progress against agreed priorities and commitments.
• Provide project coordination and ad-hoc project management support for strategic SE initiatives, helping to drive timelines, stakeholder alignment, deliverables, and successful execution.
• Act as a key coordination link between the Noida office and the wider Study Group organisation, strengthening communication, collaboration, visibility, and engagement across teams and locations.
• Support the planning and coordination of senior stakeholder visits, managing end-to-end travel arrangements, agendas, onsite logistics, and stakeholder requirements to ensure a seamless experience.
• Oversee executive expenses and travel administration, ensuring accurate and timely processing, reimbursement, and compliance through effective use of Concur and related processes.
• Establish and maintain monthly and annual expense tracking and reporting, providing visibility of expenditure, supporting budget management, and identifying opportunities for improved cost control.
• Proactively anticipate the Senior Leadership's priorities and business requirements, ensuring key actions, deadlines, meetings, and stakeholder commitments are effectively coordinated and progressed.
• Contribute to continuous improvement of executive and management processes, identifying opportunities to streamline ways of working, improve communication, and enhance operational effectiveness.
• As a newly established role, responsibilities and priorities will evolve in line with business needs, with a focus on increasing strategic impact, cross-functional collaboration, and executive effectiveness.

About You

Qualifications

• Bachelor’s degree in Business Administration, Management, Communications, or a related discipline.

Requirements & Tech Stack

• Ability to anticipate the needs of senior leadership, manage competing priorities, and proactively support effective decision-making and execution.
• Highly organised with strong attention to detail and the ability to manage multiple deadlines, meetings, projects, and priorities simultaneously.
• Strong interpersonal and relationship-building skills, with the confidence to engage effectively with senior leaders, internal teams, and external stakeholders.
• Excellent written and verbal communication skills, with the ability to communicate clearly, professionally, and appropriately across different levels of the organisation.
• Understanding of organisational priorities, commercial considerations, governance, and operational processes, with the ability to connect day-to-day activities to wider business objectives.
• Strong ability to coordinate projects and initiatives, track deliverables, manage timelines, identify dependencies, and ensure actions are progressed to completion.
• Strong understanding of expense management, budget tracking, travel processes, and financial controls, with a focus on accuracy and cost effectiveness.
• Proficient in Microsoft Office/365 and relevant business systems, with the ability to use technology effectively to improve organisation, reporting, communication, and workflow.