Technical Service Engineer

Sun Reinforce Energy Private Limited

About the Role

• Full-time, on-site position based in Chennai.

Key Responsibilities

• Providing technical services and support to customers.
• Performing installation, maintenance, and performance checks of equipment and systems.
• Diagnosing and troubleshooting technical issues.
• Recommending corrective actions.
• Ensuring timely resolution of service requests.
• Coordinating with internal teams.
• Preparing service reports.
• Maintaining documentation.
• Communicating clearly with customers about technical solutions.
• Adhering to safety standards.
• Continuous improvement of service processes.
• Participating in training or product updates as needed.

Requirements & Tech Stack

• Technical Services and Technical Support skills.
• Hands-on experience in equipment or system servicing.
• Proficient Troubleshooting and Analytical Skills.
• Clear and professional Communication skills.
• Documentation, report writing, and use of basic productivity and service management tools.
• Ability to work on-site in Chennai.
• Ability to manage field visits.
• Ability to comply with safety and quality standards.

Qualifications

• Relevant technical diploma or degree in engineering (electrical, mechanical, electronics, or related field).
• Prior experience in the energy or related technical service industry is an advantage.
• Willingness to learn new technologies.
• Willingness to adapt to changing customer requirements.
• Ability to work in a team-oriented environment.