IT Executive

CanWinn Foundation

About the Role

The IT Executive role is a full-time, on-site position based in Gurugram. This role involves managing day-to-day IT operations, monitoring systems, ensuring network stability, and maintaining hardware and software across the organization.

Key Responsibilities

• Manage day-to-day IT operations.
• Monitor systems.
• Ensure network stability.
• Maintain hardware and software across the organization.
• Provide technical support to staff and volunteers.
• Diagnose and troubleshoot IT issues.
• Escalate complex problems when necessary.
• Assist with user account management.
• Assist with data backup processes.
• Assist with basic cybersecurity practices to safeguard organizational information.
• Coordinate with vendors.
• Document IT procedures.
• Support technology needs for health camps, awareness events, and partner collaboration.

Requirements & Tech Stack

• Information Technology and IT Operations skills.
• Experience in managing day-to-day systems and infrastructure.
• Troubleshooting and Technical Support proficiency.
• Network Administration knowledge, including basic routing, switching, Wi-Fi management, and network security fundamentals.
• Familiarity with common operating systems (Windows, Linux).
• Familiarity with office productivity tools.
• Familiarity with basic server or cloud environments.

Qualifications

• Good documentation, organizational, and time-management skills.
• Ability to prioritize tasks in a busy environment.
• Strong communication and interpersonal skills.
• Relevant diploma or degree in IT, Computer Science, or a related field.
• Professional certifications (e.g., CompTIA A+, Network+) are an advantage.
• Experience in healthcare, nonprofit, or similar service-oriented settings is beneficial but not mandatory.