Administrative Professional
Rollins, Inc.
Macon, GAFresher58m agovia LinkedIn
About the Role
Rollins, Inc. (Bug House Pest Control) is seeking an Administrative Professional to join their team. This role is critical in helping customers feel promises have been delivered and ensuring smooth operations. The position offers a career with growth potential and comprehensive benefits.
Key Responsibilities
- Manage inbound calls and emails, assisting customers with needs such as payments, scheduling, selling pest control, and conflict resolution.
- Document customer accounts and ensure all paperwork is completed accurately and promptly.
- Handle additional tasks and projects as needed to support the team.
- Collaborate with internal teams, including administrative associates, sales, service professionals, and management, to ensure top-tier customer service.
- Foster consistent communication with customers, ensuring their needs are always met.
Requirements & Tech Stack
- Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.
Qualifications
- High School Diploma or equivalent required.
- No experience necessary.
- Must be at least 18 years of age.
- Next-Level Service Mindset.
- Ability to be a hard worker.
- Ability to follow direction.
- Ability to handle stress.
- Ability to multitask.
- Must be organized.
- Must be friendly.
- Must be motivated to succeed.
What We Offer
- A competitive salary.
- A comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
- 401(k) plan with company match.
- Employee stock purchase plan.
- Paid vacation, holidays, and sick leave.
- Employee discounts.
- Industry-leading, quality training program.
- A fun work environment.
- A career with growth potential.