Sales And Marketing Representative

Position Overview

Hamilton Parker Technologies (HPT) is seeking an energetic, proactive, and result-oriented Sales Representative & Front Office Coordinator to join our growth team in JP Nagar, Bengaluru. This hybrid role involves student outreach, outbound calling to prospective learners, communicating IT training pathways, and guiding candidates toward counselling and course enrolment. Additionally, you will manage front-office visitor reception, coordinate walk-in inquiries, and maintain operational efficiency.

Key Responsibilities

Sales, Calling & Student Outreach

• Lead Management & Cold Calling: Make daily outbound calls to HPT-provided leads and prospective learners.
• Needs Discovery & Solution Pitching: Assess candidates' educational backgrounds, skill levels, career goals, and employment status to recommend tailored IT EdTech programs.
• Consultative Sales & Conversion: Articulate the value proposition of tech courses, certification requirements, duration, fees, and learning outcomes using relevant IT terminology and approved company information.
• Placement Assistance Communication: Explain placement assistance parameters based on program terms, candidate readiness, and availability.
• Objection Handling & Follow-Up: Effectively handle inquiries and objections. Schedule callbacks, share official brochures, and guide prospects to enrollment.
• Pipeline Tracking: Maintain records of call attempts, connections, follow-up dates, appointment statuses, and lead stages in HPT's CRM/tracking system.

Front Office & Walk-In Visitor Coordination

• Visitor Management: Welcome students, parents, clients, and corporate visitors, identifying their purpose of visit and directing them efficiently.
• Walk-In Enquiries: Record walk-in lead details, present introductory program details, and coordinate with counsellors, trainers, and management.
• Call Handling: Manage incoming office calls, record messages, and route inquiries to appropriate internal stakeholders.
• Reception Standards: Maintain an organized, clean, presentable, and welcoming front-office environment.

Office Administration & Operational Support

• Documentation & Logs: Maintain visitor logs, appointment schedules, enquiry registers, and basic administrative documentation.
• Material Management: Keep course brochures, application forms, and promotional materials organized and stocked.
• Event & Campaign Support: Assist in organizing orientation days, counselling drives, academy events, workshops, and promotional outreach campaigns.
• Facility Operations: Notify management regarding office supply needs, maintenance concerns, or operational requirements.

Requirements & Tech Stack

Qualifications

• Educational Background: Any Bachelor's Degree / Graduate in any discipline.
• IT Terminology & Domain Understanding: Strong fluency in IT terms, software concepts, EdTech processes, and general IT market trends. Ability to converse comfortably with tech aspirants.
• Communication & Sales Aptitude: Above-average verbal and written communication skills in English (and local languages). Demonstrated sales aptitude, active listening, persuasion, and negotiation skills.
• Punctuality, Mobility & Location: Must reside in or be willing to relocate to Bengaluru with a commitment to report punctually at the JP Nagar office daily. Willingness to travel locally for drives or campaigns.
• Availability: Immediate Joiners preferred.

Key Performance Indicators (KPIs) & Professional Standards

• Calling & Conversion Metrics: Achieve daily/weekly targets for call connections, conversations, lead conversion, and scheduled counselling appointments.
• Pipeline Management: Maintain high follow-up completion rates, timely handoffs to senior counsellors/sales, and accurate CRM lead entries.
• Professional Integrity: Adhere to approved scripts, fee structures, and company guidelines. Avoid unauthorized discounts or misleading employment promises.
• Data Protection & Compliance: Safeguard candidate data, lead lists, and proprietary materials.

Remuneration

• Fixed Salary: ₹17,000 – ₹20,000 per month (fixed, inclusive of PF).
• Performance Incentives: Up to ₹20,000 additional based on performance.
• Career Growth: Fast-track promotion pathways within HPT.

Work Schedule

• Monday to Saturday | 10:00 AM – 6:00 PM (1-hour break included)

Location

• 1st Floor, Vijaya Plaza, Kothanur Main Road, near BK Circle, Nayak Layout, 8th Phase, JP Nagar, Bengaluru, KA 560076