Mega Hiring For International Voice Process-Uppal

About the Role

• Customer Support Executives for an International Voice Process.
• Opportunity for candidates with good English communication skills to start or build a career in the international BPO.

Key Responsibilities

• Handle inbound and outbound calls from international customers.
• Understand customer queries and provide appropriate resolutions.
• Communicate professionally and confidently in English.
• Provide accurate information while following process guidelines.
• Handle customer concerns with patience and a positive attitude.
• Maintain quality and productivity standards.
• Follow company policies and process requirements.
• Accurately document customer interactions and maintain records.
• Work effectively as part of a customer service team.

Requirements & Tech Stack

• Good spoken English and communication skills.
• Good listening and comprehension abilities.
• Strong customer-service and interpersonal skills.
• Ability to handle customer queries professionally.
• Good problem-solving and decision-making skills.
• Comfortable working in rotational/night shifts.
• Willingness to work from the office.

Qualifications

• Candidates with freshers to 1 year of experience can apply.
• Candidates from BPO, Customer Service and International Voice processes are welcome.

Interview Details

• Walk-In Dates: 22-Oct to 24-Oct
• Interview Location: Sutherland-9th Floor, NSL-2, NSL Arena, Uppal
• Work Location: Uppal
• Interview Process:
• Personal Information Screening
• Question
• Video Interview
• Assessment Test

Contact for Queries

• Email: [email protected]
• Phone (WhatsApp): 8297092989
• Mention HR Nikhil on resume.

How To Apply

• Apply via the provided link: https://wa.me/911725680531?text=Hi%2C%20I'd%20like%20to%20apply%20%5Bref%3Anaukri-hyd%5D
• Follow instructions provided by the AI Bot (SRIA) after redirection.