Analyst, Instrument Management

HSBC

Key Responsibilities

• Own and manage enterprise reference data maintenance and pricing across various asset classes: Fixed Income, Equities, Derivatives, and Foreign Exchange.
• Manage market data feeds, including end-of-day and real-time data, from third-party vendors.
• Update internal data tasks to support external and internal data on HSBC systems for the mentioned products.
• Maintain Instrument Reference data and support existing Business As Usual (BAU) processes.
• Input, amend, and maintain products and rates, sourcing information from external applications and databases such as Bloomberg and Refinitiv.
• Update information in necessary product applications.
• Ensure work is delivered within agreed timeframes and meets high-quality standards.
• Provide a high-quality customer-driven service, meeting expectations for accuracy, timeliness, and professionalism.
• Process customer instructions accurately to achieve agreed quality standards and targets.
• Proactively suggest and design improvements in process workflows.
• Identify and escalate common errors and irregular transactions in accordance with procedures.
• Understand and comply with all relevant policies and procedures, including the Group Standards Manual and relevant Functional Instruction Manuals, Desk Instruction Books, and Process Guides.
• Be aware of operational risk scenarios associated with the role and ensure all actions account for the likelihood of operational risk.
• Maintain HSBC internal control standards, including timely implementation of internal and external audit points and issues raised by external regulators.
• Acquire and update knowledge on process-related procedures to ensure work is completed in accordance with procedures and within timeframes.
• Investigate and resolve issues/problems effectively, or refer them with recommendations.
• Respond quickly to urgent work demands and be flexible with work timings.

Qualifications

• Fluent in English – spoken and written.
• Proficient in Microsoft Office, including Excel, Access, and PowerPoint.
• Knowledge of Fixed Income, Equities, Derivatives, and Foreign Exchange related products, and Money Market products.
• Experience with vendor systems – Refinitiv & Bloomberg data feed.
• Excellent attention to detail.
• Ability to work on own initiative.
• Good knowledge of Derivatives/Fixed Income/Equities/Foreign Exchange Rates.
• Ability to work flexible hours (Night Shift/Rotation Shift).
• Graduate in Commerce, Finance, or equivalent.