Maintenance/Housekeeping Associate, Part Time

Belk

Boone, NC0–2 yrs1h agovia LinkedIn

About the Role

The Maintenance/Housekeeping Associate drives sales and delivers a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. This role performs daily cleaning activities, maintenance tasks, and supply replenishment. The Maintenance/Housekeeping Associate has high standards for hygiene and an attention for detail. This is an hourly position.

What You Will Do

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Maintain cleanliness throughout all areas of the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
  • Clean restrooms and associate breakroom thoroughly, sanitizing all surfaces and breakroom appliances and restocking essential items.
  • Replenish supplies at registers, including bags, boxes, and tissue paper and remove unnecessary items.
  • Organize and replenish cleaning and maintenance supplies to promote efficiency and ensure ease of access by store team.
  • Support store safety by identifying hazards, such as spills, icy sidewalks, and broken glass, and resolving promptly.
  • Replace interior and exterior lights, maintaining a well-lit store environment.
  • Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance.
  • Stay informed of products, promotions, policies, and store events to enhance execution.
  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
  • Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Key Responsibilities

  • Cleaning and maintenance tasks
  • Supply replenishment
  • Hazard identification and resolution
  • Lighting replacement
  • Customer assistance
  • Following procedures

Requirements & Tech Stack

  • Smartphones
  • Tablet computers
  • Windows-based operating systems

Qualifications

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to use data and guidance to support timely and effective decisions.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Communicate with excellence.
  • Comfortable with technology.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

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