Associate IT Support & Service Analyst
Ruan Transportation Management Systems
Des Moines, IA0–2 yrs58m agovia LinkedIn
About the Role
This is a full-time position working onsite in Des Moines, IA.
Assess and troubleshoot basic support issues while applying understanding of modern software, hardware, systems, and applications. Participate in on-call rotation for support outside of core hours.
Key Responsibilities
- Troubleshoot, resolve, and escalate IT issues.
- Fulfill IT requests.
- Create and maintain accurate records and technical documentation.
- Perform technical cross-training with team members.
- Perform other specialized tasks in relation to established career development plans.
Requirements & Tech Stack
None explicitly stated in the provided text.
Qualifications
None explicitly stated in the provided text.