TikTok live operation specialist（part time/internship）

About the Role

We're looking for a detail-driven, operationally-minded individual to support our TikTok Live streaming for the US market. You'll be hands-on during every broadcast, working alongside the host to make sure each session runs smoothly and hits its sales goals.

Key Responsibilities

• Execute live streams in real time: manage product listings, launch promotions, control pacing, and adjust the sales rhythm as needed.
• Monitor live KPIs (GMV, CTR, CVR, Enter Room Rate, Average View Duration) and flag any performance drops or anomalies immediately.
• Support the host during the broadcast—provide operational cues, copy/paste responses, and keep the session on track.
• Assist with pre-live preparation: product sequencing, promo planning, giveaway execution, and post-live wrap-up.
• Track top buyers and summarize key user feedback for the strategy team after each session.

Qualifications

• 6 months – 1 year of experience in TikTok Live operations or e-commerce live streaming.
• Hands-on experience with TikTok Shop Seller Center and TikTok Live backend.
• Solid understanding of live KPIs and what drives them.
• Must be available to work on-site in Glendale, CA (no remote option).
• Detail-oriented, calm under pressure, and able to make quick decisions during live broadcasts.
• Open to a monthly schedule and long-term commitment.

Preferred (Bonus Points)

• Bilingual in English and Mandarin—mainly for reading internal briefs from HQ and coordinating with Mandarin-speaking support teams.
• Previous experience supporting US-market live streams.
• Background in fashion, apparel, beauty, or DTC e-commerce.