Contract Activation Analyst
Stryker
About the Role
This role helps ensure accurate contract pricing, supports revenue optimization efforts, and provides insights for informed business decisions. It plays a key role in maintaining pricing integrity, identifying opportunities, and helping the organization respond to a dynamic healthcare market.
Key Responsibilities
- Analyze customer, sales, and pricing data to identify trends, risks, and opportunities and proactively resolve potential issues.
- Administer customer contracts and maintain pricing information within revenue management and enterprise resource planning (ERP) systems.
- Audit pricing eligibility, contract compliance, and account alignments to ensure data accuracy and policy adherence.
- Investigate and resolve pricing discrepancies, membership issues, and contract-related inquiries.
- Support pricing strategy initiatives by evaluating promotional programs, pricing changes, rebates, and revenue impacts.
- Create and maintain customer account structures, rosters, and contract documentation across multiple business areas.
- Develop recurring reports, dashboards, and leading-indicator analyses to monitor account changes, pricing performance, and downstream business impacts.
- Partner with Sales, Marketing, Finance, and Business Development teams to implement pricing programs and improve pricing-related processes.
Requirements & Tech Stack
- Bachelor’s degree or minimum 6 years of relevant professional experience in lieu of a degree.
- Experience using contract lifecycle management systems and rebate or fee calculation tools.
- Experience working with ERP systems such as SAP.
- Experience creating reports and analyzing business, pricing, or customer data.
Qualifications
- Experience in the medical device, healthcare technology, or technology industry.
- Experience supporting contract activation, pricing administration, or pricing discrepancy resolution.
- Experience working in a customer-facing or customer support environment.