Selling Associate-Southpark VS

About the Role

Victoria's Secret & Co. is a Fortune 500 specialty retailer offering fashion-inspired collections including bras, panties, lingerie, sleepwear, athleisure, swim, fragrances, and body care. The company comprises two brands: Victoria's Secret and PINK.

The Selling Associate drives sales and provides exceptional customer service by engaging customers and exhibiting elevated product knowledge and expertise.

What We Offer

• 40% Associate Discount
• Free Mental Health (EAP) benefits
• Free Product
• Flexible Schedule
• Competitive Pay: $12.00 - $14.75 per hour

Key Responsibilities

When assigned to the sales floor:

• Drives store sales and growth by personally selling to customers.
• Proactively engages with customers, reads cues, and responds effectively.
• Provides customers with the perfect bra fit by asking effective questions.
• Converts returns, offers, and promotions into larger sales.

When assigned to the Cash Wrap:

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale.
• Reinforces customer buying decisions at checkout and encourages the purchase of additional items.
• Recovers the cash wrap selling zone and ”go-backs”.

When assigned to Processing and Replenishment:

• Processes merchandise to be floor ready and maintains the back room and under stock to brand standards.
• Replenishes merchandise to brand standards to ensure product is available for purchase on the sales floor.
• Assists with other projects as needed, including markdowns, re-tickets, and the mark out of stock process.

When assigned to Floorset Activity:

• Executes floorset proficiently.
• Understands and adheres to brand standards.
• Assists with maintenance of the back room and under stock to brand standards to enable efficient replenishment.

All associate roles at Victoria’s Secret are responsible for:

• Driving top line store sales results and growing the business through action and productivity.
• Maintaining a focus on bras as the premier product differentiator to build loyalty and support a "Best at Bras" culture.
• Preparing for each shift by maintaining awareness of all sales, promotions, and applicable ringing procedures.
• Taking initiative to recover and replenish merchandise so it is available to sell.
• Understanding and adhering to visual merchandising brand standards.
• Assisting in housekeeping of the sales floor and communicating maintenance issues.
• Maintaining awareness of, and building personal capability in, loss prevention.
• Reinforcing store strategy to reduce shrink.
• Supporting all activities related to providing a safe working environment.
• Understanding and demonstrating Company values.
• Building loyalty through the Rewards Program.

Physical requirements include the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking, and prolonged standing.

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations.
• Proven ability to meet or exceed goals (preferred).
• Demonstrates a sense of urgency.
• Has a healthy, competitive spirit, while maintaining a team focus.
• Is resilient and bounces back quickly from setbacks.
• Pursues opportunities to take on more responsibility.
• Seeks out coaching from leaders and peers to improve productivity; leads own learning.
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours.
• Authorized for employment in the United States.