Medical Assistant

About the Role

Department: 01450 GCMG University Pediatrics: WT Harris Blvd - Pediatrics: General

Status: Full time

Hours Per Week: 40

Schedule: M-F 0800-1700

Pay Range: $21.85 - $32.80

Key Responsibilities

• Prepares and rooms patients for exams by obtaining vital signs and gathering/documenting/updating pertinent health information (e.g., chief complaint, allergies, medications).
• Monitors and completes Clinical Integration/ Quality Improvement measures, notifying clinicians of opportunities within scope.
• Performs laboratory procedures (e.g., strep test, wound culture, specimen collection) using aseptic technique and standard precautions/infection control guidelines.
• Assists Physicians/Advanced Practice Professionals (APPs) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy.
• Administers routine medications under Physician/APP orders or approved standing orders/protocols, including immunizations, antibiotics, vitamins, and topical agents.
• Follows through with necessary procedure or test requests, pre-approved care algorithms, new appointment times, and referrals.
• Refers questions to Registered Nurses and Physician/APCs per scope of practice guidelines and relays information back to patients as directed.
• Communicates with Physician/APP and healthcare team for smooth clinic flow and adjusts as necessary.
• Effectively communicates accurate and timely information with patients.
• May perform basic and advanced clinical support tasks based on specialty and competencies, such as suture/staple removal, laboratory procedures (throat/nose culture, drug screen), phlebotomy (butterfly, venous heel stick), EKG, spirometry, Holter monitor application, prescription refills using approved protocols, under clinical supervision.
• Demonstrates knowledge and skills to provide care appropriate to the age of patients served.
• Demonstrates knowledge of growth and development principles and the ability to assess data reflective of patient status, interpret information for age-specific needs, and provide care as per departmental policies and procedures.

Requirements & Tech Stack

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) must be obtained within 45 days (unless waived by department leader).
• GED or HS Equivalency Diploma.
• Completion of an accredited or approved program in Medical Assistant.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills supporting a positive patient experience.

Physical Requirements And Working Conditions

• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. Patient handling equipment expected for lifts over 35 pounds or when patient cannot assist.
• Must have functional speech, vision, hearing, and touch with the ability to use fine-hand manipulation skills.
• Frequent exposure to mechanical, electrical, chemical, blood, and body fluid hazards. Required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.

Qualifications

• Medical Assistant experience is not required.