Sales Development Representative

About the Company

Kytes is an AI-enabled Professional Services Automation (PSA) and Project & Portfolio Management (PPM) software trusted by global enterprises across IT, Pharma, Engineering, GCCs, and Consulting. Our software helps organizations streamline project delivery, resource management, financial management, NPD, and portfolio decision-making with powerful automation and Agentic AI.

Key Responsibilities

• Generate new sales opportunities within the IT and IT services sector by managing inbound leads and executing outbound prospecting through cold calls and email outreach.
• Understand customer needs and requirements.
• Route qualified opportunities to the appropriate sales executives for further development and closure.
• Close sales and achieve quarterly quotas.
• Research accounts, identify key players, and generate interest.
• Maintain and expand your database of prospects within assigned territory.
• Team with channel partners to build pipelines and close deals.
• Perform effective online demos to prospects.
• Develop business through cold calls to new and current leads.
• Qualify all new sellers by analyzing their offerings aligned with market needs.
• Ensure to manage all existing accounts through steady communication using client service skills.
• Manage and provide solutions to all issues related to customer satisfaction.
• Track and update all prospect interactions and deal progress in CRM tools.

Key daily deliverables:

• 80 to 100 outbound calls.
• 100 emails targeting the right customer profile.
• Update of CRM with latest notes and inputs.
• Connect with prospect using different means like reaching out on LinkedIn, etc.

Requirements & Tech Stack

• CRM tools

Qualifications

• B.E/B.Tech, MCA, BCA, MBA-Sales & Marketing/ Operations Management
• High level of natural intelligence, coupled with strong interpersonal skills.
• Clear, concise, and effective written and oral communication skills.
• High degree of coachability and great listening skills.
• The desire to grow as a leader in a fast-growing technology company.