Service Inventory Planning Systems Analyst
KLA
Key Responsibilities
- System Configuration & Feature Management
- Management of service planning system data input, connectivity, monitoring, and governance.
- Identify and document requirements for data feed and data management improvements, and work with internal and external teams to complete successful development and implementation.
- Evaluate the impact of configuration changes on downstream planning, execution, and reporting, and communicate impacts clearly to team members.
- Business Analysis
- Develop data quality monitoring metrics, reports, and dashboards.
- Perform ad hoc analytics using a variety of tools and data sources.
- Define and/or develop analytical tools in Power BI and other data visualization technologies.
- See opportunities to improve the data reporting landscape.
- Testing, Validation & Continuous Improvement
- Develop and implement functional testing for configuration changes, new features, and improvements.
- Validate planning outputs against business expectations and real-world results.
- See opportunities to simplify configurations, standardize logic, and improve system usability and scalability.
- Documentation & Communication
- Maintain clear documentation of system configuration, planning logic, assumptions, and data.
- Support knowledge transfer, training, and enablement for business users and partners.
- Act as an authority for the service inventory planning system.
Qualifications
- Education
- Master’s degree in Computer Science, Information Systems, Engineering, or related field.
- Experience
- Database management and/or experience with large, data-intensive enterprise systems.
- Experience with service inventory planning systems such as Prophet by Baxter Planning, PTC SPM, or equivalent.
- Hands-on experience configuring or supporting forecasting, inventory optimization, or supply operations in a service environment.
- Experience translating business requirements into system logic, parameters, or configurations.
- Technical & Analytical Skills
- Strong analytical skills with the ability to interpret large data sets.
- Proficiency with Excel and analytical tools.
- Experience with SQL, Power BI, Tableau, or similar tools is a plus.
- Understanding of inventory planning concepts such as demand forecasting, inventory optimization, service levels, transactional automation, and reporting.
Minimum Qualifications
- Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years.