Tele Caller

Location: Ahmedabad, Gujarat

Employment Type: Full-time | On-site

About the Role

YMCA International Centre, Ahmedabad, is seeking an enthusiastic and well-spoken Tele Caller for its Sales & Marketing team. The role involves connecting with prospective members, responding to inquiries, following up on leads, and scheduling visits.

Key Responsibilities

• Make outbound calls to prospective members and follow up on incoming inquiries.
• Explain YMCA membership benefits, facilities, packages, and approved pricing.
• Follow up with interested prospects via calls and WhatsApp.
• Identify prospective members' requirements and encourage centre visits.
• Schedule appointments and coordinate visits for the Sales Executive and Sales Manager.
• Maintain accurate lead details, call outcomes, and follow-up schedules in the CRM or designated records.
• Reconnect with interested prospects who have not yet made a membership decision.
• Support the team in achieving lead follow-up and membership conversion targets.

Requirements & Tech Stack

• Good verbal communication skills and a confident telephone manner.
• Basic computer knowledge and familiarity with WhatsApp and MS Office.
• Friendly, patient, and customer-oriented approach.
• Ability to communicate professionally in Gujarati, Hindi, and preferably English.
• Consistent follow-up skills and willingness to work towards targets.

Qualifications

• Freshers are welcome.
• Prior tele calling, customer service, or sales experience is an advantage.

What We Offer

• An opportunity to work with a reputed community and recreation centre.
• Exposure to sales, customer engagement, and membership management.
• A supportive and professional working environment.